Last resort! Bad service from Sizwe Medical aid!

For about 3 months now I've been trying to get a new medical aid card for my mother. Hers got lost about a year ago and she's also phoned Sizwe to try and organize a new medical aid card. <br> <br> I've contacted Sizwe about 3 times now and I just get empty promises. Yes we will deliver it within 7 working days... we will send it to the Sizwe offices in PE.... I am still waiting....<br> <br> My family has been with Sizwe for years now, we never miss a payment... but this is what we get in return???? <br> My moms been using a old invoice with her details on, its so faded by now, she is desperate for a new card. <br> <br> Hello Peter is now our last resort!!!! Please can we get some real service??????