TB
Tara B

1 reviews | Active since Dec 2019

08 Apr 2026, 14:38

Lack of valid communication

One has to shake one's head as to the lack of serious communication from Sizwe Hosmed to their members.

Invoices are not being paid, statements last sent out in November 2025, no feedback about the liquidity situation, moving over to a new system that surprise, surprise still does not function. However you can send out a newsletter advising members to get vaccinated against the flu and reminding us to practise good oral hygiene. Oh yes and you wished us all a very happy Easter post Easter.

Come on Ian Fleming (Curator - Sizwe Hosmed) surely you can do better than this. Send out valid communication that concerns real issues.

By the way please do not bother to get back to me via Hellopeter. It is merely a PR stint to make as though you care about your members. You merely generate an auto response.

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Replies (3)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply08 Apr 2026, 14:39
Official
 Dear  Tara, 

Thank you for submitting your query, and apologies for the inconvenience caused. 
Kindly provide the query reference numbers. We will escalate the query for urgent attention. 

We appreciate your patience. 

Your Choice for Quality Care
 Sizwe Hosmed team 
TB
Tara B's update08 Apr 2026, 14:45
Reviewer Update
Sadly an auto generated message without any substance.

Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply08 Apr 2026, 14:54
Official
Kindly share the query's reference numbers so that we can assist accordingly.