NM
Ntombikayise M

1 reviews | Active since May 2016

16 Jul 2020, 22:00

Kidney Transplant Authorization

Can someone please tell me how long must wait for An Authorization with Sizwe Medical Aid?

We have tried for the past 3years to get a simple Authorisations for a kidney process! Always no valid reason Why it is not It is approved even the test results that were taken ended up expiring because we wait for ages for simple authorization!!!

This needs to be fixed! My brother has been in and out of hospital when he could have gotten a kidney but we have to wait for so long for simple authorization!? No man

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply17 Jul 2020, 09:02
Official
Dear  Ntombikayise,
                         We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With care,
Team Sizwe
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply27 Aug 2020, 16:38
Official
Member has been assisted and query resolved