Insensitive and lack of attention to detail coupled with inefficiency

Hosmed things were better before it became Sizwe Hosmed. Yesterday he is informed that medical aid was suspended. Monies have been deducted on 15 January and on the 1st of February. He made calls yesterday being sent from pillar to post until the call got cut off. I mean I wish one could have an option thinking we have been subjected to this kind of service since Sizwe Hosmed