ZG
Zodwa G
1 reviews | Active since May 2024
21 May 2024, 20:33
Inefficient Service
I've had the worst experience with this medical aid.
1) I submitted a termination notice on the 12th of February, for end of March. It was only processed in April, after they deducted money off my account. 2) Termination was only effected for end of May, no explanation whatsoever. Such an inconvenience, financially. Not even an apology was rendered 3) Currently they suspended my membership. I don't know why, because they deducted R18000 off my account beginning of May. 4) I submitted a Membership Continuation for my dad. I'm not sure if they have processed that.
I'm so tired of this scheme! Inefficient, no communication, you have to use your own money calling them with VERY POOR SERVICE. IM SO DISGUSTED!!!
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Replies (2)ZG
Zodwa G's updateReviewer Update
21 May 2024, 22:24A few minutes ago, I received a Contributions Statement, they have a scheduled debit order of R9160 when TGEY SAID THEY WILL TERMINATE MY MEMBERSHIP END OF MAY.... IM SOO UPSET!! Stay away from Sizwe, all they know is debiting Mooney, but no service!!!
ZG
Zodwa G's update21 May 2024, 22:24
Reviewer Update
A few minutes ago, I received a Contributions Statement, they have a scheduled debit order of R9160 when TGEY SAID THEY WILL TERMINATE MY MEMBERSHIP END OF MAY.... IM SOO UPSET!! Stay away from Sizwe, all they know is debiting Mooney, but no service!!!
Sizwe Hosmed Medical Scheme's replyOfficial
22 May 2024, 08:28 Dear Zodwa,
Thank you for the submitted query and apologies for the inconvenience caused.
We appreciate your patience, and we will be in contact with you.
Sizwe Hosmed team.
Thank you for the submitted query and apologies for the inconvenience caused.
We appreciate your patience, and we will be in contact with you.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply22 May 2024, 08:28
Official
Dear Zodwa,
Thank you for the submitted query and apologies for the inconvenience caused.
We appreciate your patience, and we will be in contact with you.
Sizwe Hosmed team.
Thank you for the submitted query and apologies for the inconvenience caused.
We appreciate your patience, and we will be in contact with you.
Sizwe Hosmed team.