IM
Innocentia M
1 reviews | Active since Aug 2018
13 May 2024, 08:02
Incomplete shame Sizwe -Hosmed
When I say I hate Siwze hosmed thats an understatement,I'm going through heartache and debts after debts because of incompetence of this scheme once more.Why am I being liable of 21k for my natural delivery, when I completed preauthorisation and hospital submitted correct claims in 2021,Iv called and send emails with due reference but still 2024 this debt is hanging.Yesteday denied emergency service for my child at Hospital because of this outstanding debt.
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Sizwe Hosmed Medical Scheme's replyOfficial
13 May 2024, 08:26 Dear Innocentia,
Thank you for reaching out again and apologies for the inconvenience caused.
We will investigate and escalate the query to the claims department for urgent attention.
Feedback will be provided urgently.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for reaching out again and apologies for the inconvenience caused.
We will investigate and escalate the query to the claims department for urgent attention.
Feedback will be provided urgently.
We appreciate your patience.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply13 May 2024, 08:26
Official
Dear Innocentia,
Thank you for reaching out again and apologies for the inconvenience caused.
We will investigate and escalate the query to the claims department for urgent attention.
Feedback will be provided urgently.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for reaching out again and apologies for the inconvenience caused.
We will investigate and escalate the query to the claims department for urgent attention.
Feedback will be provided urgently.
We appreciate your patience.
Sizwe Hosmed team.