JZ
Jeannette Z

1 reviews | Active since Oct 2014

29 Jan 2024, 12:45

how must i see without my contact lenses ???? Sizwe

I have had issues since 2023 with medical aid . I only got 6 months worth of contact lenses and i need to get more for 1 1/2 more years but the medical aid did not even pay for the other 63 months worth so how must i get the others but medical aid states every 2 years : "quote from sizwe: 1 pair of permanent contact lenses every 2 years or 12 pairs of monthly disposable contact lenses per beneficiary per year.

100% Sizwe Rate

Included in above" So please explain to me how this works ????

We are also now still waiting for our medical aid cards 1 whole year now

please get back to me asap

1st question - Were is our medical aid cards? 2nd question - why did you not cover contact lenses for Jeannette Zerle? 3rd question - why cant she get 12 months worth of contact lenses?

0
Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply29 Jan 2024, 13:04
Official
Dear Jeannette,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team