NF
Nicole F
1 reviews | Active since Jul 2021
30 Aug 2022, 14:30
Horrified client
I AM done with Sizwe!!!!!!!! I have been in pain for 7 days now and after 2 failed attempts to get a hospital Auth code as they didn't see it necessary for me to be admitted into hospital, rejected the request and now I sit waiting for ANOTHER Auth code to see a specialist and I get told to wait 24 hours!!!!!
I AM IN PAIN and pay for medical aid for this reason... After 5 attempts to get a Auth code they say they will phone back and font ever phone back😡😡😡😡😡😡😡😡😡😡😡.
How the ****ing hell does a MEDICAL AID get approval to offer medical services to people when they are so *********** in anything.
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Replies (2)0
Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
30 Aug 2022, 14:49Dear Nicole, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply30 Aug 2022, 14:49
Official
Dear Nicole, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's replyOfficial
26 Sept 2022, 13:30Dear Nicole, thank you for acknowledging receipt of the authorisation number. We are pleased you were able to receive assistance.
Sizwe Hosmed team.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply26 Sept 2022, 13:30
Official
Dear Nicole, thank you for acknowledging receipt of the authorisation number. We are pleased you were able to receive assistance.
Sizwe Hosmed team.
Sizwe Hosmed team.