SM
Siphesihle M
1 reviews | Active since May 2022
05 Aug 2024, 12:04
Horrible Service!!!
I submitted reimbur*****t request January this year, I have sent countless emails to Ivy regarding my payment still no response. Everytime when I call iam told to wait 3 weeks. I am very disappointed on the service received, how many times must I call to get my refund?
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Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
05 Aug 2024, 12:23 Dear Siphesihle,
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply05 Aug 2024, 12:23
Official
Dear Siphesihle,
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
SM
Siphesihle M's updateReviewer Update
05 Aug 2024, 12:33WF***2N***6
SM
Siphesihle M's update05 Aug 2024, 12:33
Reviewer Update
WF***2N***6
Sizwe Hosmed Medical Scheme's replyOfficial
05 Aug 2024, 12:57Received with thank you, Siphesihle.
We'll provide feedback.
We'll provide feedback.
Sizwe Hosmed Medical Scheme's reply05 Aug 2024, 12:57
Official
Received with thank you, Siphesihle.
We'll provide feedback.
We'll provide feedback.