RR
Ruth R

1 reviews | Active since Jul 2021

25 Jun 2022, 12:00

********** CUSTOMER SERVICE!

I have subsequently left Siswe hosmed due to how badly i have been treated and how out of pocket i am. I have gone back to discovery a real helpful medical aid yet I have not met the first debit order as I am still waiting for R3800 from Siswe for claims submitted on the 1st may 2022!

I submitted claims which I paid myself in full to the value of R3800.00 on the 1st MAY and I AM STILL WAITING TO BE PAID OUT. I am not even a member anymore and still nothing, no communication, no feedback. I asked a manager to call me its been over a month and I am still waiting for a manager to call me. You paid all the providers that I already paid when what I submitted to you was CLEAR I HAD PAID IN FULL. It’s the 18th of June and I have still not been paid out.

You as a medical aid need to get your **** together and pay me back or i will keep going till i get your attention. Hello peter tick. News Paper are next

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply27 Jun 2022, 08:07
Official
Dear Ruth, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused.  We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.