EP
ELIZABETH P

1 reviews | Active since Nov 2014

18 Nov 2020, 14:41

HEARTLESS, PATHETIC SERVICE, MISINFORM MEMBERS

I hope this is the last time I have to write a review on Sizwe Medical Fund. Hopefully I will be able to cancel my membership in the new year and move over to a Medical Aid that looks after their members, are helpful and understanding and who's service are not so pathetic than the service received from Sizwe. Sizwe will rather lose members than helping them. They are heartless and you have to pay for the misinformation they give you. They don't have a care in the world, as long as you pay every month. Thanks to them I have anxiety issues, my depression is worse all because of the extra worries I now have on my shoulders. They just don't care and they don't care that they misinform their member and they don't care about the consequences of that misinformation. After 16 years of being a member, I am FED-UP with them. I now have to try and get a loan just for Sizwe to get their payment in December and the worries of how the loan will be paid back will have to wait until the time comes to make my first payment on the loan. I really hope they are satisfied that they are putting me in a worse financial position than I am in now. I hope they are happy of the fact that they are ruing people's lives, taking food out of their children's mouths just so they can get their money. Heartless is what they are. SIZWE, PLEASE DON'T PHONE ME AFTER YOU RECEIVE THIS REVIEW. I HAVE HAD IT WITH YOU!!!!! YOU WILL SOMEHOW GET YOUR MONEY DECEMBER.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply18 Nov 2020, 15:20
Official
Dear Elizabeth,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With care,
Team Sizwe