Gomomo Care Application

Good day<br> <br> Kindly investigate and resolve my complaint urgently.<br> I was interested in the Gomomo care medical pain in particular the R650 contribution. I was retrenched from my employment and saw this lower medical aid as an affordable solution.<br> <br> I started my application on the 7/05/2014 whereby I submitted my application / Id / termination of Bonitas medical fund and my retrenchment letter. I did not submit my proof of income as iv been retrenched and have no income to declare I made mention on my application I will receive UIF for a duration of 6 to 9 month. <br> On the 14/05/2015 I received a email saying my application was successful I received a membership number and I have been placed on the highest income group as no proof of income has been submitted.<br> <br> My application should have been rejected as I have no secure source of income someone could have told me that and suggest a hospital plan.<br> I emailed membership a cancellation request as I am unable to obviously afford the highest plan but got no response. I consulted consumer protection who advised me this cancellation should be resolved in 48hrs or I should continue the complaint with them: [URL Removed] <br> Kind Regards