ID
Ingrid D

1 reviews | Active since Jul 2011

17 May 2023, 16:42

FEE FOR PRESCRIPTION REJECTED FOR 98 YEAR OLD - SIZWE-NO LOYALTY TO MEMBER

PRESCRIPTION SUPP**** 03/01/2023 TO A 98 YEAR OLD WHO HAS FOR YEARS FAITHFULLY PAID HER MONTLY SUBSCRIPTIONS ONLY NOW FOR MEDICAL AID TO REJECT PAYMENT OF HER PRESCRIPTION. WHERE IS THE COMPASSION FOR THIS 98 YEAR OLD?? WHERE IS THE LOYALTY TO SOMEONE WHO HAS BEEN PAYING HER MONTHLY PREMIUMS REGULARLY???

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply17 May 2023, 20:53
Official
 Dear Ingrid, 

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team