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Nontsikelelo N
1 reviews | Active since Nov 2023
07 Apr 2026, 08:51
“Failure to refund me as promised.”
I have been waiting for my refund since January. I have made multiple follow-ups and have been informed that it has been processed. I was advised that payment would be made last Thursday before the Easter weekend; however, I have still not received it.
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Sizwe Hosmed Medical Scheme's replyOfficial
07 Apr 2026, 10:11Dear Nontsikelelo,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will escalate the query to our provider manager for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will escalate the query to our provider manager for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply07 Apr 2026, 10:11
Official
Dear Nontsikelelo,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will escalate the query to our provider manager for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will escalate the query to our provider manager for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team