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Simphiwe S

1 reviews | Active since Aug 2021

08 Aug 2021, 15:14

Extremely Poor services from everyone at Sizwe Medical Aid and Enablemed.

I've got a serious concern with Sizwe Medical Aid fund Scheme and Enablemed, Firstly Whenever I go to DR consultations I don't have funds on the scheme I'm on I've never been sent a break down of the funds allocated to the scheme, I get sent irrelevant sms, post mails and e-mails regarding voting for the Organization board or whatever it is they they normally send and I get a texted sms informing me that My Medical Aid scheme policy has been cancelled without My knowledge nor consent, Since I've joined Sizwe Medical Aid scheme I've had nothing but atrocious extremely poor service from Sizwe Medical Aid and Enablemed, I wouldn't recommend them to anyone as you would be left highly disappointed with their poor and non existent customer services If you are a member I urge you to leave and find a better Medical Aid scheme before you regret.

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply10 Aug 2021, 08:04
Official
Dear Simphiwe,
 
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
 
 With Care
 Team Sizwe


Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply11 Aug 2021, 16:14
Official
Member has been assisted and query resolved.