AB
Anwar B

1 reviews | Active since Jul 2017

26 Sept 2024, 14:38

Extremely disappointed

I recently went to the pharmacy with a script from a doctor. Sizwe refused to pay for the eye drop. I also went to the hospital and paid cash for admission, sizwe also refuses to pay for that. Why am I paying huge medical aid fees every month? Sizwe used to be a good medical aid, not anymore.

0
Replies (7)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Sept 2024, 15:09
Official
Dear  Kanwar, 

Thank you for submitting your query and apologies for the inconvenience caused. 
Kindly provide the reference number of the query, and we will investigate and escalate the query for urgent attention. 

We appreciate your patience.  

Sizwe Hosmed team 
AB
Anwar B's update30 Sept 2024, 10:01
Reviewer Update
I don't have a reference no. I have sent the mail to sizwe.
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply30 Sept 2024, 10:21
Official
Noted with thanks, Anwar. 
We will reach out via email. 
AB
Anwar B's update30 Sept 2024, 10:54
Reviewer Update
Please get someone to call me
AB
Anwar B's update08 Oct 2024, 12:14
Reviewer Update
Still waiting for a call
AB
Anwar B's update08 Oct 2024, 12:14
Reviewer Update
Still waiting for a call
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply08 Oct 2024, 12:33
Official
Dear Anwar, 
Your query is noted, and we will be in contact with you.

SizweHosmed team