NC
Nqobile C

1 reviews | Active since Jun 2021

15 Feb 2024, 21:24

Essential Copper, nominating a GP

GP consultations, not paid.Kindly advise, with all the changes for 2024 Essential Copper plan, it is only now on the website that one needs to nominate a GP.The emailer sent to me on the 31st Jan does not show that information.Now one has an unpaid consultation due to not having the important info shared

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Replies (4)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Feb 2024, 08:03
Official
Dear Nqobile,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
Thank you for the provided information. Kindly note that we are working on your query, and feedback will be provided as soon as it is available. 

Sizwe Hosmed team 
NC
Nqobile C's update29 May 2025, 12:14
Reviewer Update
Hi, opening up this chat again since 1 claim out of the 2 was never paid.
Can you kindly share the ref number for this, as I know I shared them here before, so I can follow this up again with the call centre.This is a January 2024 claim
NC
Nqobile C's update27 Aug 2025, 11:49
Reviewer Update
Can you please share previous ref numbers on these claims. I still have unpaid claim
NC
Nqobile C's update05 Sept 2025, 11:45
Reviewer Update
Hi, can you please respond with the ref numbers I shared on the complaint, this is urgent as no payment was made and I urgently need to follow up