PO
Pieter O
1 reviews | Active since May 2011
25 Sept 2024, 14:32
Do not respond to authorisation requests.
I work for a Hospice and have to deal with Medical Schemes in order to get authorisation for admission to our In-Patient Unit. We submitted a request to SizweHosmed on 31 July 2024. We have called several times. We have emailed their Customer Service. We have escalated the matter to several different levels. Except for the automated replies, we have not have ANY reaction or feedback from them. Worst service ever!
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Sizwe Hosmed Medical Scheme's replyOfficial
25 Sept 2024, 15:05Dear Pieter,
Thank you for submitting your query and apologies for the inconvenience caused.
Thank you for the provided details, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query and apologies for the inconvenience caused.
Thank you for the provided details, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply25 Sept 2024, 15:05
Official
Dear Pieter,
Thank you for submitting your query and apologies for the inconvenience caused.
Thank you for the provided details, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query and apologies for the inconvenience caused.
Thank you for the provided details, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team