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Pierre M
1 reviews | Active since Dec 2010
17 Dec 2025, 08:56
Disturbing services - deliberate use of savings to reflect nothing for the patient
Once I have a problem with Sizwe, charging my hospitalisation costs to savings leaving me with a minute R300 whilst I am now faced with ongoing calls of bills not being paid. I am also now left in dire strates for auth of my dentures, very disturbing to receiving a message, your bill is authorised but due by member! Why on earth do we pay so much and as I have said, had this very same issue previously and now a repeat, tells me nothing was done on the prior scenario, staffing just carries on to make a mess of our savings. What are we paying for, I Pay so much money for this poor services!!!!!!!!!
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
17 Dec 2025, 08:58Dear Pierre,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly note that we are working on the query. Feedback will be provided as soon as it is available.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly note that we are working on the query. Feedback will be provided as soon as it is available.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply17 Dec 2025, 08:58
Official
Dear Pierre,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly note that we are working on the query. Feedback will be provided as soon as it is available.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly note that we are working on the query. Feedback will be provided as soon as it is available.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
PM
Pierre M's updateReviewer Update
17 Dec 2025, 09:10And this is all I get as a response as the respondent here should put her / himself in my shoes. This is the same person ongoing and should know the issues I have had throughout this year alone. It is nonsense to be told we will revert; I have mailed on several occasions already! Where is the commitment as per your mission statement! All just a lie and as long as you receive my money your feel comfortable to mess up my savings. The staffing should be dealt with as this is not my first where I as the customer is placed into dire strates!
PM
Pierre M's update17 Dec 2025, 09:10
Reviewer Update
And this is all I get as a response as the respondent here should put her / himself in my shoes. This is the same person ongoing and should know the issues I have had throughout this year alone. It is nonsense to be told we will revert; I have mailed on several occasions already! Where is the commitment as per your mission statement! All just a lie and as long as you receive my money your feel comfortable to mess up my savings. The staffing should be dealt with as this is not my first where I as the customer is placed into dire strates!