Disturbing services!

Wish there were minus **** I have trying to resolve 2 matters for over 3 weeks now and to date just no feedback! I tried calling once again yesterday and during the call got disconnected and then continued to struggle. I have sent in a request for my feeds, since I have a feeding tube, how am I supposed to feed? Except run the risk of oral which could lead to severe complications not forgetting the bills and then will be told I exceeded scans, whilst it is the fault of Sizwe. On the hand I am trying to resolve a hospital bill, once again sent all the necessary doc's required from doctors and still nothing! How does get attention, this is absurd!