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Pierre M
1 reviews | Active since Dec 2010
17 Feb 2026, 12:58
Disgusted - Lack of communication with queries!
Wish there were -100*'s to rate according to how feel about the poor services. I have been ongoing asking for my savings statements as my dentist bills were rejected due to no savings. On receiving the full statement of account; I noted hospitalisation costs for my doctors are being paid from here and hence leaving me with no savings. This is not the first instance. It is quite shocking how we are being cheated on!!!!!!!!! I have sent several mails, going back to late November and to date not resolved, just promised! Please check your savings finely to ensure correctness else you end up being out of pocket!
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
26 Feb 2026, 08:47Dear Pierre,
Thank you for submitting the query. Kindly note that we have escalated the query to the relevant department and feedback will be provided.
Sizwe Hosmed.
Thank you for submitting the query. Kindly note that we have escalated the query to the relevant department and feedback will be provided.
Sizwe Hosmed.
Sizwe Hosmed Medical Scheme's reply26 Feb 2026, 08:47
Official
Dear Pierre,
Thank you for submitting the query. Kindly note that we have escalated the query to the relevant department and feedback will be provided.
Sizwe Hosmed.
Thank you for submitting the query. Kindly note that we have escalated the query to the relevant department and feedback will be provided.
Sizwe Hosmed.
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Pierre M's updateReviewer Update
26 Feb 2026, 09:00Same old same old response, "Escalated" noted but almost 2 weeks later. When yet I was advised on mail early December the account has been sent to auth for approval to reverse. We are now in almost March indebted to the dentist, not forgetting all this stress affecting my health. Why would Sizwe care. They dont seem to care the cost implications not only on us as patients but that of the scheme too. As all this frustration leads to hospitalizations etc. No wonder..... Just very appalling...
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Pierre M's update26 Feb 2026, 09:00
Reviewer Update
Same old same old response, "Escalated" noted but almost 2 weeks later. When yet I was advised on mail early December the account has been sent to auth for approval to reverse. We are now in almost March indebted to the dentist, not forgetting all this stress affecting my health. Why would Sizwe care. They dont seem to care the cost implications not only on us as patients but that of the scheme too. As all this frustration leads to hospitalizations etc. No wonder..... Just very appalling...