PM
Pierre M

1 reviews | Active since Dec 2010

28 Feb 2024, 11:24

Disgusted and taken for a fool to pay so much money monthly!!!!!!!!!!!!

If I could choose a -* I would as this is what I think of Sizwe. How disgusting to throw in my face that they will approve my procedure if I am under the age of 7. The problem I have is not because of my negligence but due to medical treatment. How dare you tell me that I must pay cash and this a whopping R40,000. Yet when I read up the option plan dentistry it is clear to read the following: Maxillo-Facial & Oral, including Dental Surgery (Consultations, Surgical procedures and Operations) Subject to PMB’s, pre-authorisation and protocols. Benefit is payable from hospitalisation in cases of accidents, injury, con******* abnormalities and oncology related procedures only I get thrown in my face that I am older than 7 years, what a damn cheek. Look back on previous reviews; you denied paying my feeds after my PEG insertion, I also had to fight for this, what ******* is this, and the consultants refuses to give valid reasons, how on earth was I supposed to feed. This is not the end, I am certainly going to expose, look at the amount we pay monthly, this is not a joke, every time I experienced these unearthly, unexpected experiences I must just pay. How disgusting are you???????????

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply28 Feb 2024, 11:56
Official
Dear Pierre,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team 


PM
Pierre M's update28 Feb 2024, 12:41
Reviewer Update
The same old message I received the last when I raised the complaint about the PEG, and then I sit and wait. It is not like I caused the problem I have , this all due to medication and you will probably understand better if you had sked why? The Maxillo cannot take risks and has to be rather gentle to do this procedure. Meantime I am experiencing excruciating pain, check my records, having injections and antibiotics and other pain meds. This is not a joke.