NC
Nonhlanhla C

1 reviews | Active since Mar 2024

12 Feb 2026, 19:53

Deliberate delay in cancelling of membership by Sizwe Hosmed.

How do I get hold of you to cancel the medical aid.Phonecalls take 25 to 30 minutes to be answered.Emails are on generic "we will respond in 3-5 working days".This is unfair business practice paying R4600 to a company that seems to exist on paper only.One thing for sure,if i do not get a response i will block this month's debit order from the bank.Your scheme is run by ****mers

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Feb 2026, 08:40
Official
  Dear  Nonhlanhla,

Thank you for submitting your query, and apologies for the inconvenience caused. 
Kindly provide the query reference number and/or membership number. We will investigate this matter and escalate the query for urgent attention. 

We appreciate your patience. 

Your Choice for Quality Care
 Sizwe Hosmed team