jj
jaspi.jhcq jaspi.jhcq
1 reviews | Active since Jul 2017
11 Oct 2019, 12:54
CUSTOMER SERVICE ????????
they deducted twice my installment and now i am struggling to get it back. last week lodged the complaint but still they havent resolved it and their email stated 3 working days
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
14 Oct 2019, 09:32 Dear Jasper,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care,
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care,
Team Sizwe
Sizwe Hosmed Medical Scheme's reply14 Oct 2019, 09:32
Official
Dear Jasper,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care,
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care,
Team Sizwe
jj
jaspi.jhcq jaspi.jhcq's updateReviewer Update
15 Oct 2019, 11:00Good day the Consultant did phone yesterday and should have come back to me but so far nothing REFERENCE ; WF***4N*** Expected query resolution time for emails:
3 working days from date of receipt, excluding weekends and public holidays. Should additional information be required, resolution time may be extended.
If your query is not resolved within 3 days please call ***.
For quick access to your information and to request online documentation, kindly access your online profile at www.sizwe.co.za.
Thank you for your continued support,
Sizwe Medical Fund
IT IS WAY PAST 3 DAYS GUYS PLS RESOLVE THIS MATTER URGENTLY
3 working days from date of receipt, excluding weekends and public holidays. Should additional information be required, resolution time may be extended.
If your query is not resolved within 3 days please call ***.
For quick access to your information and to request online documentation, kindly access your online profile at www.sizwe.co.za.
Thank you for your continued support,
Sizwe Medical Fund
IT IS WAY PAST 3 DAYS GUYS PLS RESOLVE THIS MATTER URGENTLY
jj
jaspi.jhcq jaspi.jhcq's update15 Oct 2019, 11:00
Reviewer Update
Good day the Consultant did phone yesterday and should have come back to me but so far nothing REFERENCE ; WF***4N*** Expected query resolution time for emails:
3 working days from date of receipt, excluding weekends and public holidays. Should additional information be required, resolution time may be extended.
If your query is not resolved within 3 days please call ***.
For quick access to your information and to request online documentation, kindly access your online profile at www.sizwe.co.za.
Thank you for your continued support,
Sizwe Medical Fund
IT IS WAY PAST 3 DAYS GUYS PLS RESOLVE THIS MATTER URGENTLY
3 working days from date of receipt, excluding weekends and public holidays. Should additional information be required, resolution time may be extended.
If your query is not resolved within 3 days please call ***.
For quick access to your information and to request online documentation, kindly access your online profile at www.sizwe.co.za.
Thank you for your continued support,
Sizwe Medical Fund
IT IS WAY PAST 3 DAYS GUYS PLS RESOLVE THIS MATTER URGENTLY