WB
Wilna B
1 reviews | Active since Mar 2022
04 Mar 2022, 12:18
Complaint
Spoke to Lorraine on wednesday asking for a statement. She said it will come from Customer Service email. Nothing received as yet. Phoned today again. After numerous tries, i finally spoke to Johanna. Explained my problem. Sha said i have to speak to Lorraine. She will transfer me. On the line for 15 min. Goes dead. Now i cant get any answer.
I am asking, how will i get help in an emergency. The statement was requested in December as well, but nothing was received.
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Replies (2)0
Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
04 Mar 2022, 12:40Dear Wilna,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply04 Mar 2022, 12:40
Official
Dear Wilna,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's replyOfficial
29 Sept 2022, 11:32Dear Wilna, query resolved. Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 11:32
Official
Dear Wilna, query resolved. Sizwe Hosmed team.