JW
Jeanette W
1 reviews | Active since Feb 2021
06 Dec 2021, 12:16
Claims not verified no correspondence
How can a service agent drop the phone on me when enquiring about 2 claims I have put in 2 weeks ago and have received no feedback regarding it. I regret leaving Bonitas Medical Aid. Sizwe Hosmed agents service is pathetic. They lack empathy. We are paying with the little money we have in this chaotic economy and this is what they do to us as customers. All we want is answers to our questions. I hope this year goes by soon so I can change my medical aid asap
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Sizwe Hosmed Medical Scheme's replyOfficial
07 Dec 2021, 12:47Dear Jeanette,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply07 Dec 2021, 12:47
Official
Dear Jeanette,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed