SB
Sharon B
1 reviews | Active since Sept 2025
13 Feb 2026, 14:43
Claims not paid.
My Mom BA Hargreaves was in Hospital In December 2025 where she passed. I was not at her bedside as i was fighting with the medical aid to correct the authorisation that they gave me from 2023.This is a very bitter pill. After she passed i have been trying to get her claims paid. As i signed surity the hosptial and Drs are now going to sue me. This is not acceptable. I have been to their offcies in houghton three times to get these claims paid and i keep getting a different story. Not a single account has been paid. My last resort is now to go to attorneys for assistance. All i want is to be able to deal with her passing and not worry about the accounts that have not been paid.
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Replies (1)Sizwe Hosmed Medical Scheme's replyOfficial
26 Feb 2026, 08:43 Dear Sharon,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply26 Feb 2026, 08:43
Official
Dear Sharon,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
