SB
Sharon B

1 reviews | Active since Sept 2025

13 Feb 2026, 14:43

Claims not paid.

My Mom BA Hargreaves was in Hospital In December 2025 where she passed. I was not at her bedside as i was fighting with the medical aid to correct the authorisation that they gave me from 2023.This is a very bitter pill. After she passed i have been trying to get her claims paid. As i signed surity the hosptial and Drs are now going to sue me. This is not acceptable. I have been to their offcies in houghton three times to get these claims paid and i keep getting a different story. Not a single account has been paid. My last resort is now to go to attorneys for assistance. All i want is to be able to deal with her passing and not worry about the accounts that have not been paid.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Feb 2026, 08:43
Official
 Dear Sharon,

Thank you for submitting your query, and apologies for the inconvenience caused. 
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention. 

We appreciate your patience. 

Your Choice for Quality Care
 Sizwe Hosmed team