FJ
Faye J
1 reviews | Active since Feb 2021
24 May 2021, 10:55
Call center agents not assisting
I called the medical aid this morning, trying to understand the waiting period and the late joiner penalty. Spoke to 2 ladies one whose name I didn't get, the other was Nalini. They both kept putting me back on the que without any explanation. Now I find this to be very unprofessional.
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Sizwe Hosmed Medical Scheme's replyOfficial
24 May 2021, 11:19Dear Faye,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
Sizwe Hosmed Medical Scheme's reply24 May 2021, 11:19
Official
Dear Faye,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe