CM
Charmaine M
1 reviews | Active since Dec 2018
20 Sept 2024, 08:43
Call cent very very RUDE
I called this morning just to find out how far with the process to refund my savings. call center agent was very rude unnecessary. you need to train your stuff not to take out their frustration from us. since I didn't get assistance on how far is my refund for saving. Please assist
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Sizwe Hosmed Medical Scheme's replyOfficial
20 Sept 2024, 09:14Dear Charmine,
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply20 Sept 2024, 09:14
Official
Dear Charmine,
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference number, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.