BM
Boitumelo M
1 reviews | Active since Aug 2020
02 Sept 2020, 16:08
Beyond pathetic customer service
I have been waiting for Sizwe to revert back to me regarding my application. It's just over 3 weeks with numerous follow ups but still nothing.
I called on the 1st of September and the consultant hung up as I was explaining that no response has been received and is it possible for her to check on the system if anything has been processed.
It's giving me the most pathetic service.
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
03 Sept 2020, 12:19Dear Boitumelo,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With care,
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With care,
Team Sizwe
Sizwe Hosmed Medical Scheme's reply03 Sept 2020, 12:19
Official
Dear Boitumelo,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With care,
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With care,
Team Sizwe
Sizwe Hosmed Medical Scheme's replyOfficial
03 Sept 2020, 14:08Member has been assisted and query resolved
Sizwe Hosmed Medical Scheme's reply03 Sept 2020, 14:08
Official
Member has been assisted and query resolved