DS
Dalene S

1 reviews | Active since Nov 2016

05 Nov 2024, 15:30

Bad,bad service

What a useless medical aid. An absolute disaster to work with them. Struggling to get auths and payments out of them. A nightmare to deal with them via e-mail, because they just don't worry to respond properly

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply05 Nov 2024, 15:32
Official
Dear Dalene, 

Thank you for submitting your query and apologies for the inconvenience caused. 
Kindly provide the reference number of the query, we will investigate and escalate the query for urgent attention. 

We appreciate your patience.  

Sizwe Hosmed team
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply05 Nov 2024, 15:50
Official
Received with thanks, Dalene. 
A consultant will reach out to you.