TT
Tumelo T

1 reviews | Active since Jun 2022

07 Jul 2022, 03:46

BAD SERVICE SIZWE HISMED

Sizwe Hosmed every month they are deducting money but they don't wanna help us, I have an Auth dated December last year even now they don't wanna pay. Hospital bill that they say it's 100% they don't wanna pay. Customer service is extremely bakarof bad bad. Honestly Hosmed alone was better. I can't wait to look for another s Medical aid because now am just paying but the people for Sizwe NO ONE CARES. I AM ENOUGH SHAME

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Replies (3)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply07 Jul 2022, 07:56
Official
Dear Tumelo, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused.  We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
TT
Tumelo T's update07 Jul 2022, 08:26
Reviewer Update
I hope it will be resolved I have been calling for the past 5 months with empty promises and different in per call I make
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Sept 2022, 14:39
Official
Dear Tumelo, kindly be advised that the claim was paid. 

Sizwe Hosmed team.