MM
Miyelani M

1 reviews | Active since Feb 2022

23 Apr 2024, 16:17

Bad service never join

I will never advice anyone to join this medical aid.. Is medical aid. They is only authorised 2days for a woman who is going to do an emergency c section. She was discharged while she was in pain. I had to learn how to administer clexane over night. They took weeks to add my new born on the medical aid. Today my son is admitted they are refusing to authorise because Phumla said the treatment the doctor wrote is not good enough to admit a 2 weeks old baby. Am done with this medical aid

0
Replies (5)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply24 Apr 2024, 07:21
Official
 Dear Miyelani,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team 
 
MM
Miyelani M's update25 Apr 2024, 07:28
Reviewer Update
Good morning,

Am still waiting to be contacted.
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply25 Apr 2024, 08:09
Official
Good morning, Miyelani. 

We have tried to reach the provided cellphone number to no avail. 
Kindly advise when will it be a suitable time to call. 

Sizwe Hosmed
MM
Miyelani M's update27 Apr 2024, 11:12
Reviewer Update
Call me on ***.
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply29 Apr 2024, 08:21
Official
Dear Miyela, 

Noted with thanks.