Bad Service.

I have not riceived such bad service in my life, They have not responded to emails, when you call they give you an email address and don’t respond to you or they will transfer me from one agent to another with no resolution. Calling Sizwe is very frustrating. I tried their WhatsApp service, well I'm just chatting alone there like a fool. I was supposed to get a baby bag which has not been delivered. I was advised it will be processed on the 14th of June 2022. The baby has been delivered and no bag. I sent emails and still no response WF***6N***, WF***6N***. I wanted to change my primary Docter and address since I relocated, but that has not happened. They send me forms over and over again, which I have filled and sent back. I have even given up now on changing my address.