SM
Shawn M

1 reviews | Active since Jan 2025

20 Jan 2025, 11:19

Bad service

I sent an enquiry on the 9th of January ref WF***9N***1 , turnaround time has passed I haven't received any feedback.

0
Replies (5)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply20 Jan 2025, 11:20
Official
 Dear Shawn, 

Thank you for submitting your query, and apologies for the inconvenience caused. 
Thank you for the provided reference number of the query. We will investigate and escalate the query for urgent attention. 

We appreciate your patience. 

Sizwe Hosmed team 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply21 Jan 2025, 08:58
Official
Dear Shawn, 

We have tried to reach the number *** to no avail. 
Kindly let us know the best time to call and/or provide an alternative number. 

Sizwe Hosmed team. 
 
SM
Shawn M's update28 Jan 2025, 12:18
Reviewer Update
Its the 28th of January, still no feedback on a query that was sent on the 9th of January.
The requested documents were submitted but I am not getting any help.
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply28 Jan 2025, 15:44
Official
Good day, Shawn. 

Thank you for reaching out again.
Kindly note a consultant has reached out via email. 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply31 Jan 2025, 12:04
Official
Provided as requested. 

The query is closed.