bR
boitumelo R

1 reviews | Active since Jun 2013

03 Feb 2023, 09:00

BAD SERVICE

I CALLED YOU CALL CENTER AND SPOKE TO AN AGENT BY THE NAME OF QUEEN *** AND SHE WAS NOT WILLING TO ASSIST I WAS DOING A FOLLOW-UP ON A CLAIM THAT WAS SENT FOR PMB AND SHE RUSHED AND TRANSFERRED ME AUTH DEPARTMENT WHICH I DONT KNOW WHY SHE DID THAT AS I ASKED IF SHE CAN REQUEST FOR URGENT FEEDBACK

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply03 Feb 2023, 09:20
Official
Dear Boitumelo,
 
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team