MJ
Maryke J
1 reviews | Active since Jan 2017
30 Nov 2021, 13:42
Bad service
I called on friday to get pre-authorisation. I have been calling non stop to find out the progress. I have sent trough my motivational letter. Its so frustrating as I have to go in tomorrow. Since the merge of hosmed and sizwe it has been a battle. Zero customer service and no one that can give me a direct awnser. I am still on the phone to find out about my pre-auth. Worst service i have had in my life and I still don't know if I will be able to go in for my operation tomorrow.
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Sizwe Hosmed Medical Scheme's replyOfficial
30 Nov 2021, 14:21Dear Maryke,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply30 Nov 2021, 14:21
Official
Dear Maryke,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe Hosmed