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THATO I

1 reviews | Active since Feb 2016

09 Nov 2022, 07:49

Bad medical aid Sizwe hosmed

Ever since hosmed got together with Sizwe we are seeing flames. My son was hospitalised in June 2022 medical aid never paid for x-rays while they claim 100% when admitted I called in several times I have been taken from pillar to post. I am now left with a debt.

2 months ago I started seeing a psychiatrist the medical aid did authorise to pay but they haven’t paid for 3 of my sessions now I can continue seeing my psychiatrist because I have an outstanding bill of over R5000.00 and I am still sick. It’s so nice when they deduct our money every month but when they have to pay it’s excuses after excuses. I am paying medical aid for convenience but now the medical aid is failing us.

I would not recommend this medical aid to anyone you will have drs debts to pay. Sizwe hosmed is a bad medical aid

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Nov 2022, 08:08
Official
Dear Thato, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.