MM
Matsobane M

1 reviews | Active since Apr 2015

05 Feb 2020, 01:36

Bad behaviour by Sizwe Medical Fund.

Membership No. *** There is a bill which wasn't paid by the above medical aid, which the practitioner handed me over to credit people to execute me for paying the money. I send Sizwe an email to explain to me why was the bill not paid. 1. the practitioner got a confirmation code from the medical to perform his/her duty. Secondly I don't inter-react with the billing of any practitioner who perform his/her duties, the medical aid does. Why they didn't pay and not inform me about their action, as a paying member to the medical aid. Now I'm a defaulter to the credit bureau for something which is beyond my control. I need the medical to pay the practitioner concern so for him to be off my back. I don't interreact with doctors or practitioners bill payments. I pay my Medical Aid each and every month because I'm contracted to my employment for fulltime, which I cannot miss my payment. If they want me to terminate my medical aid contract, by refusing to pay service provider. I'm oblige to terminate my medical aid. I can't pay the provider at the same time pays the medical aid, I'm not ****ing reach.

Makgoba MD

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply05 Feb 2020, 07:31
Official
Dear Matsobane,
 
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
 
With Care,
Team Sizwe
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Mar 2020, 10:16
Official
Member has been assisted and query resolved.