MK
Martin K
1 reviews | Active since Feb 2026
11 Feb 2026, 09:12
Bad bad service
I try for the last month now to get unpaid bills sorted out for a approved operation in the beginning of Desember 2025 .i wrote about 5 mails to them with no reply yet i also called twice and had to hold for close to 60min . And still my queries did not get resolved . They promised to call me back and i am a still waiting This is really bad bad service from them . Have to look for other medical schemes
Helpful (0)
Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
11 Feb 2026, 10:42 Dear Martin,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply11 Feb 2026, 10:42
Official
Dear Martin,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number and/or authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
MK
Martin K's updateReviewer Update
11 Feb 2026, 11:48Good day
Mails was sent on the following dates 15 Jan, 21Jan, 27Jan , 28Jan , 2 Feb , 3 feb from ***
And phone calls was made on the 28Jan and 05Feb and on both this calls they said they will come back to me and i am still waiting .
The operation auth nr is NE***A
Dr keep on calling me is
Practice nr *** acc nr VE174852
Practice nr *** acc nr G***
Practice nr *** acc nr 018734
And there is a claim that i also put in on one of the mails i sent .
Please can we resolve this issues
Mails was sent on the following dates 15 Jan, 21Jan, 27Jan , 28Jan , 2 Feb , 3 feb from ***
And phone calls was made on the 28Jan and 05Feb and on both this calls they said they will come back to me and i am still waiting .
The operation auth nr is NE***A
Dr keep on calling me is
Practice nr *** acc nr VE174852
Practice nr *** acc nr G***
Practice nr *** acc nr 018734
And there is a claim that i also put in on one of the mails i sent .
Please can we resolve this issues
MK
Martin K's update11 Feb 2026, 11:48
Reviewer Update
Good day
Mails was sent on the following dates 15 Jan, 21Jan, 27Jan , 28Jan , 2 Feb , 3 feb from ***
And phone calls was made on the 28Jan and 05Feb and on both this calls they said they will come back to me and i am still waiting .
The operation auth nr is NE***A
Dr keep on calling me is
Practice nr *** acc nr VE174852
Practice nr *** acc nr G***
Practice nr *** acc nr 018734
And there is a claim that i also put in on one of the mails i sent .
Please can we resolve this issues
Mails was sent on the following dates 15 Jan, 21Jan, 27Jan , 28Jan , 2 Feb , 3 feb from ***
And phone calls was made on the 28Jan and 05Feb and on both this calls they said they will come back to me and i am still waiting .
The operation auth nr is NE***A
Dr keep on calling me is
Practice nr *** acc nr VE174852
Practice nr *** acc nr G***
Practice nr *** acc nr 018734
And there is a claim that i also put in on one of the mails i sent .
Please can we resolve this issues
Sizwe Hosmed Medical Scheme's replyOfficial
11 Feb 2026, 13:20Received, thank you Martin.
We are working on the query and feedback will be provided.
Sizwe Hosmed.
We are working on the query and feedback will be provided.
Sizwe Hosmed.
Sizwe Hosmed Medical Scheme's reply11 Feb 2026, 13:20
Official
Received, thank you Martin.
We are working on the query and feedback will be provided.
Sizwe Hosmed.
We are working on the query and feedback will be provided.
Sizwe Hosmed.