TB
Tiaan B
1 reviews | Active since Mar 2013
27 Jan 2026, 16:41
Automated responses only with empty promises
Only the automated reply that everyone else instantly receives but nothing more. They say to contact the principal officer if you have a complaint. The principal officer ignores that too. All you ever get are automated emails promising they will get back to you, they never ever do.
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Replies (1)
Sizwe Hosmed Medical Scheme's replyOfficial
29 Jan 2026, 08:59 Dear Tiaan,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply29 Jan 2026, 08:59
Official
Dear Tiaan,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided authorisation number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team