Anitha Durgapershad

This is one of the worst medical aid schemesone can ever join, I have been with them for almost 40years but they never seem to fail in disappointing me. In December2024 last year and January 2025, I visited my neurosurgeon. Had go pay upfront R1450, to date no reimbur*****t. I am a Sassa pensioner. I can't tell you how many times I have submitted the claims. Every time you call its a new agent. I would appreciate it if someone from the scheme could call me to adress this issue. That's not all, my husband went to a opt****logist at Westville hospital, was all set to go for his cataract surgery, I was told I will have to pay 20% of total cost if performed at a hospital and not day center. My question, will they pay for a whole new check up nw. Pathetic services. Really disappointing even after upgrading my option.