Account being suspended every month for no reason

I have been a loyal member of Sizwe medical aid since 2012. Since the birth of my daughter in April, things have just went downhill from there. Every month I need to get a phone call from a doctor requesting payment on outstanding accounts or get rejected when I go to the pharmacy to pick up prescriptions. My benefits are not depleted, its just simply a matter my account being suspended for no reason at all. I look like the fool that does not pay my contributions every month. (Which Sizwe is very happily taking every month from my account)<br> <br> Every time I phone Sizwe they tell me it will be corrected, which they do but the next month I have the same issues. At one point my daughter was even terminated from the medical aid even though I have not filled in any forms or ever even made such request. Each time I am advised that the accounts will be re-send for processing. <br> <br> I am at a point where I need to phone them once a month to ensure everything is in order before I get another phone call....how embarrassing. <br> <br> Today was the last phone call I received from a doctor....I made it very clear to the consultant that if I ever have to get such calls I will terminate my medical aid. :(