Absolutely ***********

Further to my complaint dated the 15th July 2024 , Sizwe Hosmed has responded to advise they will investigate and get back to me, to date I still have not received any feedback. My initial email was sent on the 24th June 2024 which to date I have not had a response to bear in mind in now exactly a month!!! I also emailed the claims department on the 4th July 2024 which I also have not received a response to. It is absolutely shocking that a member to beg for assistance. Each call centre agent you talk to will tell you something different which means they have not even been trained, all reference numbers were provided but it seems getting a reference number means nothing