100% *********** - Never Pay when they should and always ignore any requests for information

Please could someone tell me if you have a procedure (Biopsy) done and you get a pre-authorisation number for said biopsy - DO YOU NEED TO GET A DIFFERENT PRE-AUTHORISATION NUMBER FOR THE RESULTS OF SPECIMEN REMOVED FROM THE PROCEDURE (Biopsy)

Im confused, if you authorise the biopsy, what was the plan with the specimen, should I keep it in a jar? Go study to become a pathologist and then diagnose said specimen myself?

I have been asking Sizwe this question for over 8 weeks now and get no reply.

Can someone who has a clue please explain how the Biopsy and the Results dont fall under the same procedure?

Once again pathetic service by Sizwe Hosmed. If anyone is considering on joining this medical aid... DONT!! You will probably die before they provide the cover you pay for!!