********** service at Sizakala centre Umlazi Mega city

I had a horrible experience where I waited over 30 mins for a constant at The Customer service section of Umlazi megacity Sizakala centre. I got there at 15:15 and waited for my turn. 4 consultants were busy with clients, one was brushing her hair whilst we waited patiently on the que. Finally I was called and was assisted at booth 10. The consultant couldn't help me and recommended that a consultant by the name of Zandile Maphanga would be able to... I patiently waited again for the "very Busy" Zandile Maphanga,when she was finally done Talking to a friend (About personal matters relating to her medical aid and deductions from DUDOC CENTRE) I was escorted to her desk by another staff member as she was the one with the know-how of my query on Meter readings. When we go to her desk, she became rude as we interrupted their conversation and she said " Dont think I have the time to teach you about Meter reading at this time of the day, I cant help you" ..We stood there (With the other staff member that escorted me) shocked thinking it was a joke, she repeated this and so i left UNASSISTED... I really want people like her to be reported and disciplined as they serve customers and such behaviour is intolerable.