RUDE ACCOUNTS MANAGER

<p>I had purchased via a telesales person HP cartridges, which I was under the impression were R699 for 3 but received an invoice for R699 each. I contacted Customer Services Manager Victor. He said they would uplift one set of cartridges and allow me to pay the one by end of Dec (60 days) and end of Jan (90 days) as I told him I am a small business. Agreed. I received a call today from the "Accounts Manager" she said I have to pay the full invoice R4644.36 which is already overdue. I told her that I was waiting for a credit note. She said "well does that mean you are telling me you are not going to pay?!!!" Just her attitude and approach was wrong so I adopted the same and told her to get her information right.</p> <p>She said "Well I'll just hand you over then. Have a nice day B*@ch" and she put the phone down :o .. They can have all of the cartridges back now and I refuse to buy from them again.</p>