****ty service and ****ery rude lady will expose this on Twitter

I'm quite disappointed with Travelstart I made reservations online to book a car hire here is my booking no ZA**********00 upon my landing in East London I go to Firsr car rental with confidence to my arrival they told me the car Citroen that I picked has been taken away either way it was not a great car as it's 2years old wow but I was specific when I booked. So they offered an upgrade to Toyota Corolla Quest and told me it's a better car but I must top up R2800 I asked them how do I top up where's you suggesting an upgrade because this should be on your guess as an exception and not adding another cash out of my pocket. They told me it's Third-party who did this Travelstart and they can't reimburse me the tall lady at the reception is very rude and unprofessional she was mean to me and disrespectful in East London Airport first car rental, at some point we exchanged swearing words infront of everyone and is that what you call great customer service gow about she respects her customers and business instead of having an audacity to tell me nonsense. They said will have to pay R7500 for holding fee + R3000 petrol holding fee + R2800 I was mad because this I ddnt budget and they the worst car rental I should have checked their reviews probably. I want to report this on Twitter aswell and expose them because why must I be inconvenienced. Another thing when they handed the keys they only gavee the keys 🔑 and told me to go lool for the car it's facing the fence how unprofessional is that. No car diagnostic was done in my presence just like OR tambo Airport car rentals and Cape Town International Airport rentals they make sure the car is done infront of you so that you could be satisfied and they will not find any reason to cheat you when returning the car. Fine I eventually found the car, the car when you drive it was not aligned it was moving on the road I had stop by the garage to ask them to do tyre pressure balance of 240 I explain to the petrol attended look something is wrong with this car it's not balanced and he picks up that thar car has low pressure and all the 4 tires are not balanced hence when driving the car seem to be moving to the on coming. I had a family emergency due to I landed and drove to Mthatha and I explained to the lady that when I arrived at their desk first car rental that I have a family emergency I just landed and they were not sympathetic worst car rental it was my first time using them and the experience hasn't been pleasant. Also because it was already late in the evening I noticed the following day during day light that the silver wheel caps on the wheels it's loose on both 4 tires it's like it's coming out and I'm ****ed and call my friend that this should have done infront of me their reason when I asked if the car is ok can we check it before I take they told me it's already late at night so you won't see any damage except for the ones on the paper that are already marked. How is that possible? Also I need an extension and I called their branch the with no help, is this the kind of service that we pay for no guys I'm taking this on Twitter. My flight ticket was done through FlySAfair and I wish had booked a car via them because their reviews are excellent. First car hire ia ****ty and the service is ****ery