VERY POOR AFTERSALE SERVICE

I am highly disappointed in this company and I wouldn't recommended anyone to use their service .Upon receiving my keys after buying a house , I noticed some faults like the distribution board was not closed and the water was leaking at the metre and they promised to help me fix the problem .After 2 weeks nothing happened .I followed up with Nomonde(the sales lady) ,she then gave me the numbers for the owner Gordon Sithebe and he promised to attend to the problem a week went by,after making numerous follow up I didn't have any further feedback and Gordon was seeing my watsap and chose not to respond.Today I experiences burning of cables in the main switch distribution board and I was scared for my life for what was supposed to be attended urgently.This company does not care for its customers after the sale ,they just want your money thats all.Im a first time homeowner and needed them the most but they treated me like trash