NPS Score
-100
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Sisonke Health Medical Scheme
How is Sisonke Health Medical Scheme rated on Hellopeter?
Hellopeter has tracked Sisonke Health Medical Scheme across 29 reviews. Sisonke Health Medical Scheme hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Sisonke Health Medical Scheme? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2023
Unhappy with medscheme
Good day, im wrighting regarding my parents and ourselfs since we moved from momentum to medcheme we struggle with our chronic medicine and the doctors payments. We never had the problems with sisonke until now with there change overs. Specialized benefits and specialized denistry benefits. Un happy patients! Mrs van Tonder ***
1 reviews | Active since Dec 2023
Unhappy with medscheme
Good day, im wrighting regarding my parents and ourselfs since we moved from momentum to medcheme we struggle with our chronic medicine and the doctors payments. We never had the problems with sisonke until now with there change overs. Specialized benefits and specialized denistry benefits. Un happy patients! Mrs van Tonder ***
1 reviews | Active since May 2019
EXTREMELY BAD SERVICE
I am trying my best to sort out an account from November 2025 / December 2025. The chaos between MOMENTUM / SISONKE is pathetic. Everyone request you to e-mail someone else and nothing been done. I would not recommend this to anyone. PATHETIC SERVICE AND HOURS ON PHONE LINES!!!!
1 reviews | Active since May 2019
EXTREMELY BAD SERVICE
I am trying my best to sort out an account from November 2025 / December 2025. The chaos between MOMENTUM / SISONKE is pathetic. Everyone request you to e-mail someone else and nothing been done. I would not recommend this to anyone. PATHETIC SERVICE AND HOURS ON PHONE LINES!!!!
1 reviews | Active since Jun 2020
I sent a request to Sisonke Health for authorisation on 27 May 2026 for follow up consultation with eye specialist, Sisonke Health reference number 270526QLWZJL
I sent a request to Sisonke Health for authorisation on 27 May 2026 for follow up consultation with eye specialist, Sisonke Health reference number 270526QLWZJL. It has been over a month and the Sisonke Health is still processing the request. This is extremely poor service to process a request for specialist followup consultation
1 reviews | Active since Jun 2020
I sent a request to Sisonke Health for authorisation on 27 May 2026 for follow up consultation with eye specialist, Sisonke Health reference number 270526QLWZJL
I sent a request to Sisonke Health for authorisation on 27 May 2026 for follow up consultation with eye specialist, Sisonke Health reference number 270526QLWZJL. It has been over a month and the Sisonke Health is still processing the request. This is extremely poor service to process a request for specialist followup consultation
1 reviews | Active since Jul 2019
Sisonke Health Medical Scheme is just a ****
Sisonke Health Medical Scheme is not paying our hospital bills. Hospitals and Doctors send us SMS to pay hospital bills while we have medical aid that won't pay. It's been 60 days my hospital bill has been outstanding and due for payment and the medical aid is not communicating or anything whatsoever. This is very unprofessional and frustrating clients.
1 reviews | Active since Jul 2019
Sisonke Health Medical Scheme is just a ****
Sisonke Health Medical Scheme is not paying our hospital bills. Hospitals and Doctors send us SMS to pay hospital bills while we have medical aid that won't pay. It's been 60 days my hospital bill has been outstanding and due for payment and the medical aid is not communicating or anything whatsoever. This is very unprofessional and frustrating clients.